Privacy Policy

1. Overview

Deadlock Watch is a community overwatch and reporting platform for the game Deadlock. We help players report suspected cheating, griefing and toxicity, and let a community tribunal review those reports. To do this we process a limited amount of account information and publicly available game data. We do not run advertising, we do not sell data, and we collect only what the service needs to function.

2. Information we process

a) Account information

• Your 64-bit Steam ID, current display name, avatar, public profile URL and account creation date, obtained when you sign in through Steam. We never see or store your Steam password — authentication is handled by Steam via OpenID.
• Your Deadlock playtime, where your Steam profile exposes it.
• A role on the platform (user, watcher, admin) and, for watchers, an Elo score and voting statistics.

b) Content you create

• Reports you file (match ID, the accused player's Steam ID, offense type, your description and any evidence links).
• Tribunal votes and the written reasoning you submit as a watcher.

c) Cached public game data

• For players that are looked up, we cache publicly available data: Steam ban status, playtime, match history, per-hero performance (including accuracy), rank/MMR history and frequent teammates.
• We compute derived, automated indicators (a risk level and heuristic flags) from this data. These are automated estimates, not statements of fact or proof of wrongdoing.

d) Technical data

• A single, strictly-necessary session cookie (a signed token) to keep you logged in. No advertising or cross-site tracking cookies are used.
• Standard server and network logs (e.g. IP address, timestamp) may be processed transiently by our hosting and network providers for security and reliability.

3. Where the data comes from

We combine three sources, all limited to publicly available information:

• Steam Web API (operated by Valve) — identity, ban status and playtime.
• deadlock-api.com (a community project) — match history, rank and performance statistics.
• Cloudflare — provides TLS encryption and content delivery in front of the service.

4. How we use data

• To authenticate you and operate your account.
• To accept reports, run the community tribunal, and reach and display verdicts.
• To present player profiles, trust seals and automated risk indicators that help the community review behaviour.
• To maintain the integrity of the service (e.g. preventing spam, duplicate or abusive reports).

We rely on your consent (when you sign in) and on our legitimate interest in operating a community anti-cheat and reputation service. Verdicts and flags reflect community review and automated heuristics — they are not official Valve actions or determinations of guilt.

5. Public visibility

Deadlock Watch is, by design, a transparency tool. The following are publicly visible to anyone:

• Player profiles and their trust seal.
• Decided cases (the accused, the offense and the verdict).
• The automated “Autoflag” list and watcher leaderboard.

Reporters always remain anonymous to the public. If you do not want a public profile, you can opt out (see Section 8).

6. Sharing & third parties

We do not sell or rent personal data and we do not share it for advertising. Data is processed only by the infrastructure providers needed to run the service (e.g. our hosting provider, database, and Cloudflare), and we query the public APIs listed in Section 3. Those providers process data on our behalf or as independent controllers of publicly available information.

7. Data retention

• Cached public game data expires automatically after about 24 hours and is refreshed on the next lookup, or deleted immediately on opt-out.
• Account and report data is kept while the service operates or until you request deletion.
• Decided cases may be retained as part of the public record of the tribunal, subject to deletion requests.

8. Your choices & rights

Depending on where you live, you may have rights to access, correct, export, restrict, object to, or delete the personal data we hold about you, and to withdraw consent. We honour these requests regardless of location, as far as is technically feasible.

• Opt out / erase cached data: sign in and use Opt out on your dashboard. This hides your public profile and immediately deletes your cached external data.
• Other requests (account deletion, access, correction): open a support ticket and our staff will handle it (see Section 11).

Note: opting out removes your aggregated public profile. Reports and verdicts created by the community may be retained where there is a legitimate interest in keeping the integrity of the record, unless you specifically request and are entitled to their removal.

9. Security

• All traffic is encrypted in transit (HTTPS/TLS).
• We never store Steam passwords; login is delegated to Steam. Sessions use a signed, HTTP-only cookie that is not readable by scripts.
• We practise data minimisation — only the data described here is stored, and external data is short-lived.
• No method of transmission or storage is perfectly secure; we cannot guarantee absolute security but work to protect your data.

10. International users, children & links

• The service may be operated from, and data processed in, countries other than your own. By using it you understand data may be transferred internationally.
• The service is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their data.
• Profiles may link to external sites (e.g. Steam, evidence links). We are not responsible for the privacy practices of those sites.

11. Contact & changes

For any privacy request or question — account deletion, access, correction or general queries — open a support ticket and our staff will handle it there. We may update this policy from time to time; material changes will be reflected by the “Last updated” date above. Continued use of the service after changes constitutes acceptance of the updated policy.